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JT Computer Marketing warrants all of its services and products for 30 days. All new products come with its own manufacturer warranties and we will honor those warranties for 90 days through JT Computer. We will exchange, credit, or repair all products during the warranty period offered by JT Computer. However, any unusual defects, negligence or tampered products will make all warranties null and void. Misuse, abuse, or acts of God are not included in warranty.

JT Computer warrants all repaired parts and products to be in good condition for 30 days from date of original repair. If a part fails to be in good condition during the warranty period, we will, at our discretion, repair or replace the part at no charge (not including return shipping and handling). Please follow our RMA policies concerning shipping for warranty purposes. Not properly labeling or receiving and RMA may tend warranty void at the discretion of JT Computer.

JT Computer offers, at an additional cost, extended warranties beyond the regular warranties given by JT Computer and manufacturers. Please ask your sales representative about our extended warranties.

Parts or products returned under warranty without intact warranty seals or tracking labels may not be honored under warranty. Please provide the following information when placing a warranty return:

Manufacturer, Model, Part Number, Original RMA Number, Serial Number. JT Computer Bar Code Number, and Description of failure.

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